77cc Privacy Policy

About This Privacy Policy

77cc ("we", "us", "platform") provides a safe and trusted online betting and casino service for players in Bangladesh. When you use our website 77cc.lat, you share certain personal information with us. In this privacy policy we clearly explain how that information is collected, for what purpose it is used, how long it is retained, and what your rights are.

This policy applies only to the 77cc website and services. By creating an account on our platform or using our services, you agree to the terms of this privacy policy. If you do not agree, we advise you to stop using the services and contact us.

What Information We Collect

We collect two types of information — information you provide directly and information collected automatically.

1.1 Information You Provide Directly

Information you share with us when registering an account or using our services includes:

• Full name and date of birth (for age verification — only those aged 21 or above may register)
• Email address and mobile number
• Password (stored in encrypted form — never kept in readable form)
• Payment details: information required for bKash, Nagad, Rocket, Upay, or bank transfer
• National ID card or passport number (when identity verification is required)
• Messages and complaints sent via live chat or email

1.2 Information Collected Automatically

When you browse our site, our system automatically records the following:

• IP address and geographic location (up to a general level)
• Browser type and version, operating system
• Pages visited, links clicked, and session duration
• Cookie and local storage data (details in Section 7)
• Referral source (where you came from before reaching our site)

Purpose of Using Information

77cc uses the information it collects for the following legitimate purposes:

• Account management: To handle registration, verify logins, and ensure account security.
• Payment processing: To complete deposit and withdrawal transactions successfully and to prevent fraud.
• Age and identity verification: To ensure that only eligible users can access the services.
• Customer support: To provide assistance via live chat and email and to resolve complaints.
• Security and compliance: To detect and prevent unauthorized access, money laundering, and fraudulent activity.
• Service improvement: To analyze user behavior and improve the site experience.
• Marketing communications: To send offers and updates with your consent (you may opt out at any time).
• Responsible gaming: To identify the risk of excessive play and provide you with the necessary support.

Information Sharing & Third Parties

77cc never sells your personal information or rents it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors: bKash, Nagad, Rocket, Upay, and bank transfer service providers receive only the information needed to complete a transaction.
• Technology service providers: Server hosting, analytics, and security service providers receive limited information under contractual confidentiality agreements.
• Game software providers: Providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive the minimum information necessary to operate games.
• Legal obligations: We may be required to disclose information in compliance with a court order or government directive.
• Fraud prevention: Limited information may be exchanged with authorized bodies to detect fraudulent activity.

We have written agreements with each third party that require them to keep your information properly protected.

Data Security Measures

To protect your information at 77cc, we apply industry-standard technical and organizational measures:

• SSL encryption: All data transmission on the site is encrypted using TLS/SSL technology.
• Password hashing: Your password is never stored directly — only a one-way cryptographic hash is kept.
• Access controls: Only authorized staff can view your information, and only when there is a specific need to do so.
• Regular security audits: Regular reviews are conducted to identify system vulnerabilities.
• Data center security: Our servers operate in secure data centers with physical security measures in place.

However, 100% security on the internet cannot be guaranteed. It is your responsibility to keep your account password confidential and to avoid logging in from unfamiliar devices.

Data Retention Period

We keep your information only for as long as it is needed — no longer. Specifically:

• Active accounts: Your profile information is retained for the entire time your account remains open.
• Transaction records: Records of financial transactions may be retained in accordance with applicable law even after an account is closed.
• Closed accounts: Following a request to close an account, we delete or anonymize your personal information as quickly as possible.
• Customer support records: Complaint and support history is retained for a limited period.
• Log files: Technical logs are generally deleted automatically after a defined period.

Your Rights

You have the following rights regarding your personal information:

• Right to access: You may request to know what information we hold about you.
• Right to rectification: If any of your information is incorrect, you may request that it be corrected.
• Right to erasure: In certain circumstances you may request that your information be deleted.
• Right to restrict processing: In some cases you may temporarily limit the processing of your information.
• Right to opt out of marketing: You may unsubscribe from our promotional emails or messages at any time.
• Right to complain: If you have any concerns about how we manage your information, contact us directly.

To exercise these rights, email us at [email protected]. We will respond to your request as quickly as possible.

Cookie Policy

Cookies are small text files that your browser stores at the direction of our site. 77cc uses the following types of cookies:

7.1 Essential Cookies

The site cannot function properly without these cookies. They include your session ID, login status, and security tokens. They cannot be disabled.

7.2 Functional Cookies

These cookies are used to remember your preferences (such as language selection), making your experience smoother.

7.3 Analytics Cookies

We use analytics cookies to understand which parts of the site are used most. This information is generally aggregated and anonymized.

You can disable non-essential cookies through your browser settings, but doing so may limit some services.

Protection of Minors

77cc is for those aged 21 and above only. We do not knowingly collect personal information from any minor. If evidence comes to our attention that a user is under 21, we will immediately suspend their account and delete the associated information.

If you believe a minor has registered on our site, please contact us immediately.

International Data Transfers

Some of our service providers may use servers located outside Bangladesh. Where information is transferred internationally, we ensure that:

• The receiving party complies with appropriate data protection standards.
• Contractual protection guarantees are in place before personal information is transferred.
• Only the minimum information necessary to provide the service is sent.

Changes to This Policy

This privacy policy may be updated from time to time due to business needs or legal changes. When changes are made:

• The last updated date on this page will change.
• For significant changes, we will send a notice to your registered email address.
• Continued use of the site after a change is made will be considered acceptance of the updated policy.

We advise you to revisit this page from time to time.